When you purchase a subscription product you will receive scheduled deliveries of the products you subscribe to unless you cancel the subscription. The subscription will not expire automatically.
We recommend creating an account when you place your order to make it easy to check on the status of an order. Click here to create your account.
The delivery schedule is based on the subscription frequency that you select at the time of purchase. You can quickly adjust the products you subscribe to, the product quantity, delivery frequency, shipping address, payment method, and more subscription details by accessing your account here.
Your payment details will be stored securely. Your payment method will be charged for each delivery when the subscription renews.
If you don’t want to renew a subscription you can cancel it by accessing your customer account here. If you want to cancel or change your subscription, you can do so at any time within 24 hours of the next order date in order to stop future deliveries.
You will receive an order confirmation email with each delivery. The order confirmation email contains all of the order details as well as a links to your order, shipment tracking, and account access. You can manage your subscription from your customer account here.
See our Returns & Refunds Policy for more details on returns and refunds.
If your payment method for your subscription is declined, we will continue to attempt to collect payments for a period of time before your subscription will automatically pause until the next billing cycle.
You can contact us at service@clearprobiotics.com, chat with us through our website, or call customer service at 1-800-731-6442. We are available during normal business hours, Monday - Friday, 9:00 AM - 5:00 PM (Eastern).